One QR code. They tap five stars and land on your Google review page about twenty seconds later. Anyone who rates you lower reaches you privately instead — while you can still fix it.
No integrations, no training, nothing for your customers to download.
Choose restaurant, salon, clinic, gym, shop — whatever you are — and a complete set of questions is written for you. Change any of it, or don’t.
On the receipt, the table, the packing slip, the follow-up text. Nothing to install, nothing to sign up for on their end.
One question per screen, your logo at the top, big buttons, no typing unless they want to. Stars, smileys, NPS, multiple choice.
Every customer is offered the chance to post on Google. Someone who just told you something went wrong reaches you privately first — so you can fix it rather than read about it.
The silent majority — customers who had a mediocre experience and simply never came back — are your most valuable, untapped source of growth. Feedback.best changes that.
You’re not burying bad feedback — you’re hearing it before it becomes a public problem. The difference between a one-star review and a resolved complaint is often just timing.
The businesses with the best Google ratings aren’t luckier — they’re more systematic. This puts a proven process behind every good experience you create.
A one-star review tells you something went wrong. Feedback.best tells you exactly what, from whom, and how often — so you fix the cause, not the symptom.
When someone’s complaint actually changes something, they become your most loyal advocate. This gives you the way to make that happen consistently.
Restaurant, gym, salon, clinic, hotel, retail — the questions change, the principle doesn’t. It adapts to how your customers experience you.
Unlike a campaign, a feedback system grows in value the longer it runs. Every response is an asset. Every resolved complaint is a relationship saved.
Yes. And it’s worth being precise about why, because the distinction is the whole point of how Feedback.best is built.
Feedback.best ships set to invite everyone. What changes isn’t whether a customer can post publicly — it’s what they see first. Tell us you had a great time and we’ll ask you to say so on Google. Tell us something went wrong and you’ll get an apology and a way to reach the owner, with the public option still right there. That’s not a loophole — it’s just good service.
“The businesses that grow fastest aren’t the ones without problems — they’re the ones who find out about them first.”
Feedback.best closes the gap between what your customers experience and what you actually know. Left open, that gap is where growth stops.
Start free. Upgrade when you’re ready.
Everything you need to see the impact for yourself. No credit card.
The full power of Feedback.best, without limits. Your brand, your data, your growth.
No. They point a phone camera at your QR code, or tap your link. It opens a web page with your logo on it, they tap a few big buttons, and that is the whole thing. Nothing to download, nothing to sign up for, no email required.
About two minutes. You search for your business on Google and pick it from the list — that fills in your review link, your name and a set of questions written for your trade. Then you print the QR code. You never have to go hunting for a review URL in Google Maps.
You can, and plenty of businesses do — it is one setting. But it is worth knowing what you are choosing: Google’s review policy prohibits selectively soliciting positive reviews, and listings have been penalised for it. The setting we recommend offers the Google link to everyone and simply reaches unhappy customers privately first, so you get the chance to fix things before they write anything.
Whatever you tell it to. By default the rest of your questions are skipped and the Google review button appears immediately — the moment they are happiest is the moment they will act. You can also send them straight to Google with no delay at all, have Google open after a short, visible countdown, or let them finish the whole form first. Their rating is saved either way.
Into your dashboard, where you can read it, reply to anyone who left contact details, and export the lot as a spreadsheet. It is your data. It is never published anywhere and never sold.
Yes, with no card and no time limit. Your form carries a small Feedback.best badge and there is a cap on responses. Upgrading removes both. You can cancel a paid plan at any time and keep everything you have collected.
Most unhappy customers never complain. They just don’t come back. Give them somewhere to tell you — and give the happy ones somewhere to shout about you.
